Subaru of Sudbury’s service department offers everything you could want for your vehicle. Our trained service advisors and technicians know your Subaru inside and out, and will take care of it like it was their own. We also offer shuttle service and a beautiful waiting lounge with complimentary Wi-Fi and beverages.
My first experience with a Subaru dealer and I was really impressed with them, their attention and immediate sense of being part of the Subaru Family. There is unfortunately a lack of Subaru dealers in the north and this took a 3 hour drive to get to them. I'll not hesitate to do so anytime I need them. Joe runs the front desk (at least he did while I was there) and he's fantastic.
I was travelling from London, ON to Kelowna, BC when my car broke down. Because it was an emergency, the garage was able to fit me in that day to take a look at my car. The cost of the repairs were more than the value of the car so I ended up getting a new 2020 wrx. Lynn and the whole team at Subaru went above and beyond to help me get back on the road as quickly was possible.
Recently purchased a 2011 Subaru Legacy to replace our 22 year old Honda CRV. Price, low kilometers, and reliability were on our list to replace the Honda. Kyle helped my family find the 2011 Subaru. I simply asked reception if I could speak to anybody about quality, reliable, used vehicles under $10 000? Reception hooked us up with Kyle. Kyle was transparent from the get go. I feared the idea of 'haggling.' The best price was on the table and Kyle proved this via making a table of all vehicles like the Legacy (year, model, km's) in a 400 kilometer radius. Payment scenarios were layed ...
Recently purchased a 2011 Subaru Legacy to replace our 22 year old Honda CRV. Price, low kilometers, and reliability were on our list to replace the Honda. Kyle helped my family find the 2011 Subaru. I simply asked reception if I could speak to anybody about quality, reliable, used vehicles under $10 000? Reception hooked us up with Kyle. Kyle was transparent from the get go. I feared the idea of 'haggling.' The best price was on the table and Kyle proved this via making a table of all vehicles like the Legacy (year, model, km's) in a 400 kilometer radius. Payment scenarios were layed ...
Jamie Vannorman was our salesperson. Great experience. Knowledgeable, gave us options, explained everything in detail. We were confident in our purchase of a new Subaru Outback and look forward to dealing with this dealership for a long time. Thank you Jamie for a wonderful , least stressful transaction.
Recently purchased my first brand new vehicle and dealt with Jamie. She was great help and made the process very straight forward. I never felt pressured and felt well informed throughout the whole process.Everyone I dealt with was very friendly and straight forward. Looking forward to the years to come with this new WRX.
I recently purchased a 2020 Outback outdoor xt from Jamie. From the second I walked through the doors I felt very comfortable. Jamie was so easy to work with and really made me feel valued and respected. She was very knowledgeable and she took her time and explained the MANY features and benefits of the particular outback model. I really felt she was as excited as I was! She also made a point to introduce me to the rest of the staff and service department which was really appreciated . In the end she made what could have been a terribly stressful ...
I recently purchased a 2020 Outback outdoor xt from Jamie. From the second I walked through the doors I felt very comfortable. Jamie was so easy to work with and really made me feel valued and respected. She was very knowledgeable and she took her time and explained the MANY features and benefits of the particular outback model. I really felt she was as excited as I was! She also made a point to introduce me to the rest of the staff and service department which was really appreciated . In the end she made what could have been a terribly stressful ...
Recently purchased my first brand new vehicle and dealt with Jamie. She was great help and made the process very straight forward. I never felt pressured and felt well informed throughout the whole process. Everyone I dealt with was very friendly and straight forward. Looking forward to the years to come with this new WRX.
I'm a 3rd time Subaru buyer. Alway first class courteous service. I love my Subaru.
Jamie Vannorman was our salesperson. Great experience. Knowledgeable, gave us options, explained everything in detail. We were confident in our purchase of a new Subaru Outback and look forward to dealing with this dealership for a long time. Thank you Jamie for a wonderful , least stressful transaction.
Way better than under their previous ownership. Had two recall services done on my car (one terribly minor, the other being the infamous airbag recall that 90% of the cars on the road have had to deal with) and it was a completely smooth process.
Customer service that goes above and beyond!
Update: 4 years later and I'm still driving the car. So far so good. Dealership is under new ownership now so things are probably better. I've had mixed experience with this dealership.Just lately I noticed that the car was going through a lot more oil than it should. This past summer I had an oil sensor replaced because it was spitting oil. I just checked it again and sure enough it's leaking oil again. Not spurting and making smoke like last time but just a gentle but steady trickle. This would explain where all my oil is going.Another time ...
Courteous, friendly service.
...a big thank you to Lynn, Joel and Jonathan (as well as everyone else in the shop) for your ongoing, attentive and personal level of (tremendous) service that ties in the excitement of the purchase with the care and consideration that goes into service and warranty of my (incredible) new vehicle. Lynn invested her time, working with my wife and I to ensure that all of the alternatives and options were based on our individual needs. Any questions that we had about either the vehicle or financing were dealt with in a timely fashion.Really and truly a family business, ...
Great Dealership easy to work with staff very friendly repair work was done faster than expected awesome work!! Over all I give two thumbs up. Thanks again.
The oil and filter change was done faster than anticipated. Hurrah!
Subaru of Sudbury is now owned and operated by the Palladino Auto Group! We are proud to serve Subaru customers in Sudbury and surrounding areas and look forward to offering our unmatched level of customer service to all existing and new customers. Whether you choose to visit in person or shop online, you’ll find a huge selection of new 2019 & 2020 Subaru models and used Subaru Certified Pre-Owned vehicles. Our extensive lineup includes the BRZ, Crosstrek, Forester, Impreza, Legacy, Outback, WRX and WRX STI. If you’re already a Subaru owner, our Subaru Certified Technicians can provide the Genuine Subaru parts, accessories and quality service your vehicle deserves. Call or visit us today.
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(705) 419-2285
Call Now2097 Long Lake Rd • Greater Sudbury, ON P3E 5H2
Get DirectionsOpen Today! Sales: 9am-5pm
Open Today! Service: 8am-5pm
Open Today! Parts: 8am-5pm
